RPA-as-a-service: automation for all businesses

Even today, the established RPA platforms require substantial up-front licensing investments, as well as expensive infrastructure. On top of the technical expertise needed to implement and support RPA, the technology was out of reach for many businesses. In the same fashion that software-as-a-service (SaaS) changed software implementation, RPA-as-a-service (RPAaaS)—also known as robots-as-a-service (RaaS)—offers technical and cost flexibility that was simply not available from RPA. 

Are you new to RPA? Click here for Robocorp's guide to RPA.

DigiAssist, the new RPAaaS platform from Robocorp partner WM Promus, is one example of how the RPA-as-a-service model can be used to automate tasks and processes for businesses of all sizes. Businesses who find themselves spending too much time performing repetitive, manual tasks can utilize RPA to automatically upload or download files, generate reports, transfer data, and more. The possibilities of what can be automated are nearly endless, and DigiAssist makes it easy to get started with automation.

DigiAssist & the RPA-as-a-service business model

At this point, you can probably tell that automation technology is useful, but that it has been historically difficult to adopt and maintain. Because the software robots are made up of lines of code, developer resources are typically required for RPA. DigiAssist allows businesses to quickly automate common or repetitive manual tasks and frees up employees for higher value work.

As a self-serve, web-based platform, DigiAssist users can review and order automations to perform their tasks and connect to their existing platforms. The technical team at WM Promus creates the bots and implements the automations. In fact, DigiAssist contains a library of automations that perform tasks that are nearly universal among small and mid-sized businesses. Similarly, the automations are built to interact with common platforms and applications. This results in a seamless implementation of process automation and hassle-free deployment.

Benefits of RPA-as-a-service

According to WM Promus, DigiAssist “offers the benefits of RPA – digital workers on demand, improved efficiency, increased productivity, enhanced accuracy, timeliness, 24/7 availability, operational flexibility and data confidentiality – with the additional benefits of SaaS – lower running costs, reduced time to ROI, increased scalability and ease of use.” 

While all benefits of RPA are present in the RPA-as-a-service model, RPAaaS offers a unique set of benefits, including:

• Speed. Businesses can set up and operate automations within 24 hrs with no commitment to maintenance and no invasive technology.
• Accessibility. DigiAssist offers an easy-to-use intuitive browser-based control panel for managing robots. Knowledge of coding is not required.
• Scalability. Start small to meet today’s requirements without sacrificing instant scalability in the future. 
• ROI. Digital workers provide accuracy, productivity, consistency, reliability and compliance. Reporting and analytics enable you to measure the impact of automation.

DigiAssist users can have their first automations running 24 hours. And with a manageable cost structure, businesses can affordably launch any number of automations, only paying for the automations they actually need. 

Uses of automation for small businesses

No matter your industry or the size of your operation, there are certain business functions that apply to all companies. An RPA-as-a-service tool like DigiAssist can be used across teams and in any industry to automate universal processes, including: 

• Finance & accounting
• Human resources
• Customer service
• Payroll
• Operations, compliance, and legal
• Information technology (IT) management
• Supply chain management

This list is just the beginning of where automation can be used, and it conveys how universal the need for automation can be. As mentioned above, the uses and benefits of automation are countless, and the possibilities are endless. 

Learn more about RPA-as-a-service

Robocorp and WM Promus are teaming up for a RPA-as-a-service webinar on October 20, 2021. WM Promus will give an overview and demonstration of DigiAssist to showcase just how easy it is to get started with an RPAaaS platform like DigiAssist. The WM Promus team will also discuss what led them to create a platform designed specifically for small and mid-sized businesses. Tune in for free on October 20, 2021 at 9:00 AM EDT (2:00 PM BST). Click here to register.

Robocorp’s stack & RPA-as-a-service 

Robocorp relies on our partners, including WM Promus, to implement our RPA technology to businesses across the globe. Many of our partners, again, including WM Promus, rely on the RPA-as-a-service model. 

Robocorp’s technology is uniquely suited to set our partners up for success. We help our partners differentiate themselves from industry competitors by offering the flexibility and customization necessary to outpace closed-source solutions. 

Robocorp offers the following to our partners, which allows them to build their RPAaaS offering in such a way that maximizes the benefit to their customers.

Zero upfront costs 

Our partners can test and build their bots for free. They have the freedom to experiment and tweak them as needed.

Purpose-built, cloud platform

Our cloud-native Control Room platform reduces or eliminates infrastructure costs. It also allows for separate workspaces for each customer, which minimizes friction while maximizing security. 

Developer resources

Robocorp is built on Robot Framework and Python, which allows our users to leverage the Python libraries and the community that comes with open-source technology.

Robocorp encourages businesses looking for an implementation partner to consult with one of our certified partners.

Robocorp is always on the lookout for new partners, so technology RPA consultants and technology providers are encouraged to learn more about our partner program.